FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at GeekNab@gmail.com

Q. Where do you ship from?

A. We ship from our partnered warehouses located in US, Canada, UK, & China. Though we try to ship all of your items together, if you order multiple items they may be shipped separately as different warehouses specialize in different areas of fulfillment.

Q. How long will it take for my items to ship?

A. Our processing time is 2-7 business days. After the carrier receives your order it will usually take 5-10 business days to arrive at your door. Shipment times vary from product-to-product; based on demand and resident location.

Q. How long will it take to receive a tracking number?

A. It will take between 2-7 business days. Though we try to ship out all packages within 24 hours of receiving the order, large influxes in orders can cause delays. 

Q. Where can I place an order from?

A. You can place an order from any country, we ship Worldwide.

Q. Is shipping really FREE?

A. Yes, shipping is Free Worldwide on eligible items.

Q. Where is your company located?

A. Our office is in the USA. Our support desk employees work right here in our USA office. 

Q. Which currency will I be charged in?

A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders. Please check your spam folder for emails from geeknab@gmail.com. 

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to GeekNab@gmail.com

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, and Amex.

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure. We use an SSL encrypted checkout, and our payment gateway is powered by PayPal.